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Returns and Exchanges

Returns
Our policy lasts 10 days. If 10 days have gone by since receiving your item(s), unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards
Sale or clearance

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
If your item arrives defective or damaged we will exchange it for you. You must send it back to us within 30 days of you receiving it. If you need to exchange it for the same item, send us an email at jamie@becauseofacase.com and send your item to: P.O. Box 725096 Berkley Michigan US 48072.

Shipping
To return your product, you should mail your product to: P.O. Box 725096 Berkley Michigan US 48072

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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